PrintFleet

ConnectControlConserve

A smarter way to manage your print fleet.

PrintFleet reads every copier and printer at every client site, gives you meter reads you can bill from and invoices made from them, gets toner there before it runs out, and shows it all under your own brand.

In use by South African dealers today. No open ports, no VPN.

The PrintFleet Fleet wall: 26 devices across 10 clients, worst first, with counts for healthy, warning, error and offline, 251 144 pages in 30 days, and a Needs a person list of toner and paper jam alerts.
The PrintFleet phone app home screen: 14 things need a person today, 9 needing attention, 2 offline and 10 low on toner, with the list of what needs doing.

Live, a sample fleet

Pages, 30 days
251 144
Healthy
15
Needs a person
14
Toner on Finance
5%order today
Last read
4min ago

The two minute tour

Your whole fleet, in two minutes.

Signing in, adding a client, installing the agent and watching its printers arrive, then a working day: the Wall, supplies, alerts, meter reads, the service desk, the fleet assistant and the phone app. Captions throughout, so it plays without sound.

One platform, three promises

Total control. Greater efficiency.

Connect

Every device, every site

One small agent on one PC at each client finds every networked copier and printer and reads it on a schedule. It only ever calls out, so there is nothing to open on the client's firewall.

Control

See it, bill it, fix it

Counters you can bill from, toner forecasts, alerts at any level and a service desk, all in one place. Your team sees trouble before your client picks up the phone.

Conserve

Fewer trips, less paper

Remote access to each printer's own web page saves site visits. The green report shows the paper and CO2 your clients saved by printing on both sides.

Features

Built for the way dealers bill, deliver and service.

Everything below is in the product today, shown on its real screens.

Billing accuracy

Bill from numbers you can stand behind.

Total, mono and colour counters for every device, each with an honest label: exact from the maker's own counter, derived, or total only. You see that label wherever a number could be billed.

  • Meter reads taken automatically and emailed to you as a CSV on the 2nd of every month.
  • A star marks the devices you bill, so nothing is billed by accident.
  • A panel check proves a model: type in the figures from the machine's own counter page, at a desk or on the phone, and a match marks that make and model exact. Sharp is proved exact today.
  • 18 makes recognised by name, ten read with their own mono and colour split, rebadged machines named for the badge, and any other networked printer read through the industry-standard counter tables.
  • USB printers on the agent's own computer are counted too.
One printer's page in PrintFleet: a Sharp MX-3050N with total, mono and colour counters, the split marked exact and safe to bill, a monthly volume of 10 582 pages, toner levels with days left, and an open low toner incident with Acknowledge, Ticket and Close.

Billing Add-on

From meter read to invoice, in one sitting.

The month's meter reads become your invoices. Price each device the way its contract says, see anything odd flagged before it goes out, then approve, number and email every client a PDF invoice in your own brand.

  • Cost per copy, a rental, or a rental with pages included, with mono and colour priced apart.
  • A missing read, a counter that went backwards or a device with no price is flagged on the client's card first.
  • Numbered on approval, in order and never twice, and fixed from then on.
  • Emailed from your own address to each client's billing contact, VAT on or off, with a CSV for your accounting system.
The month's billing in PrintFleet: a card for each client with its invoice total, the flags still to check, approved invoices with their numbers, and buttons to preview, approve and send.

Switching with confidence

Run it beside your current system, then switch.

Nobody should change how they bill on trust alone. Run PrintFleet next to the tool you use today, for example Printanista or FMAudit, for one billing cycle, and let the figures make the case.

  • Upload the other system's meter export, as CSV or Excel, and compare it line by line, matched by serial number.
  • See the lines that agree, the ones that differ and by how much, and any billed device the file leaves out.
  • A pilot checklist for each account ticks itself as the work is done, so you know when it is ready to bill.
Comparing a month's meter reads with another system's export in PrintFleet: each line matched by serial number, marked agrees or differs, with the difference shown.

Toner on time

Toner arrives before the page goes pale.

PrintFleet forecasts the day each cartridge runs out, raises a low toner alert and lets you order in one click. When the agent sees the new cartridge fitted, the job closes itself.

  • Alerts for the whole fleet, one account and its branches, one site or one device.
  • Narrow them by maker, model, managed or location.
  • Sent by email and phone push, only inside your notification hours.
A Konica Minolta bizhub C360i on the phone app: its total, mono and colour counters, buttons to raise a ticket, read the meter, add a note or a photo, and toner levels with the days each has left.
The alerts screen on the phone app: 14 open alerts, each with Acknowledge, Ticket and Close buttons.

Service desk Add-on

A service desk that keeps its promises.

Jobs sit on a board by queue and stage. Routing rules read like plain sentences. Service targets count in working hours, with South African public holidays built in.

  • Cards turn amber, then red, as a target gets close.
  • Your client gets an email at each stage, and the technician gets a warning.
  • A job nobody started closes itself when the problem clears.
The PrintFleet service desk board with columns for New, Assigned, In progress, Waiting and Done, and job cards showing their queue, the device, the client and a respond within target.

The wall screen

Put the whole fleet on the wall.

The Fleet wall runs in the office. Present mode runs on a TV in your service centre: live, rotating slides of fleet health, open incidents, consumables due, devices not reporting, print volume and the service desk, with no one signed in.

Present mode on a TV: Fleet health at 85 percent of 26 printers, 22 healthy, 2 in error and 2 offline, with tabs for open incidents, consumables due, not reporting, print volume and the service desk.

Presentations

A show for every screen.

Save a presentation for each screen: the accounts it covers, its slides in order, how long each one stays up, and Simple for across the room or Expanded for a meeting. Each has its own display link, so the TV needs no sign-in, and names can be hidden on a screen visitors can see.

Seven analytics slides to add to any show:

  • Volume trend
  • Accounts league
  • Busiest and idlest
  • Uptime
  • Billing readiness
  • Fleet mix
  • Service desk trend
The Volume trend analytics slide in Expanded: 74 877 pages so far this month against 79 206 last month, a column for each of the last 13 weeks split into black and colour, 30 days of pages, and the busiest days and hours.

Reports and more

Answers your clients will actually read.

Reports, on screen, as CSV or PDF

Meter reads, utilisation, supplies due, reporting status, alert history, device age, uptime, a green report and total cost of ownership. Save any of them and have them emailed on a schedule.

The green report: pages, duplex pages, sheets saved, paper used and CO2 for each device.
The total cost of ownership report: mono and colour pages per device, their cost in rand, the lease or rental, the total and the cost a page.

Remote Device Link

Open any printer's own web page from anywhere, through the agent, without a VPN. Fewer trips to site.

Fleet assistant

Ask in plain language: "which printers run out of toner this week?" Quick answers are free, and an AI assistant runs on your own AI account.

The phone app

Installs from the browser on Android and iPhone, with push notifications. The fleet, alerts, tickets and meter reads in your pocket.

Accounts with branches

Client users see only their own fleet. Account admins run their own branches, so head office stays in charge.

How it works

Live at a client site in three steps.

  1. 01

    Install the agent

    Run the setup program on one Windows PC or print server at the client site. It carries your brand, installs as a service, updates itself and needs no firewall changes, open ports or VPN.

  2. 02

    It finds and reads every device

    The agent discovers every networked copier and printer and reads them on a schedule over SNMP, the standard language printers use to report their counters and supplies. USB printers on that computer are counted too.

  3. 03

    You see, bill and service it all

    Counters, toner, alerts and jobs arrive in PrintFleet, ready for the monthly meter read, the next toner order and the next service call.

Three ways to put an agent on site

Available

A Windows PC or server

A setup program in your brand. Next, Install, Finish, and the site is online within a minute.

In final testing

A Mac

A Mac installer, made the same way, with the same pictures and steps, running quietly in the background.

In final testing

The PrintFleet box

No computer at all: a small Raspberry Pi on the client's network. Write the card, plug it in, and it calls in by itself. Nothing for the client to uninstall.

For dealers

Your brand, not ours.

Run PrintFleet under your own name. Your clients see you, never us.

  • Your name, logo, colours and sign-in artwork on every screen.
  • Your own product name, with your clients signing in on your page.
  • The agent's setup program carries your brand, and it installs under your name.
  • A local status page on the client's PC, for anyone on site.
See it in your colours

Security and trust

Nothing to open. Nothing to share.

0

open ports at the client

0

firewall changes

0

VPNs to manage

Outbound HTTPS only

The agent only ever makes outbound, encrypted connections to PrintFleet. Nothing on the client's network listens for the outside world.

Each client sees only its own fleet

Client users see their own devices and nothing else. Account admins see their own branches.

The assistant keeps the same rules

The fleet assistant only ever sees what the person asking may see, so a question can never reveal another client's fleet.

Printers, never documents

The agent reads counters, toner and status. It never sees documents, print jobs, file names or who printed what.

Safe sign-in

Optional two-step sign-in with an authenticator app, repeated wrong passwords locked out, and an audit log of sign-ins and changes.

Hosted in Germany, backed up nightly

On our own server in Nuremberg, where PrintFleet runs sandboxed with its own database, with a backup before every release and encrypted offsite copies every night. Processed under POPIA, with you as the responsible party.

The security whitepaper

One page for your IT team: what the agent does on the network, how data is kept apart, where it lives and how long it is kept.

Download the PDF

Live status, checked every minute, at status.printfleet.co.za

Built to scale

Tested with 50 000 printers.

Before any dealer grows into it, we loaded a test hub with 50 000 simulated printers at 5 000 sites and timed every page.

50 000

printers at 5 000 sites in one test hub

<1.5s

for every page to open at that size

1 000+

automated tests before every release

Downloads

Take PrintFleet to your next meeting.

The brochure for the people who decide, and the whitepaper for the people who secure the network. Free, with no form to fill in.

Brochure

The PrintFleet brochure

Everything on this page and more, set out to print or pass around: what it is and how it goes in, the Wall and present mode, supplies, meter reads you can bill from, invoicing your clients, switching with confidence, alerts, the service desk, reports, your brand, security and scale.

PDF, 15 pages, A4, 5.8 MB

The first part of the one-page PrintFleet security whitepaper.

The security whitepaper

One page for your IT team: what the agent does on the network, how data is kept apart, where it lives and how long it is kept.

PDF, one page, 215 KB

Download

Book a demo

See your fleet in PrintFleet.

A short call. We show you the wall, a meter read and the service desk, in your own colours.

  • Built for copier dealers and MPS providers.
  • In use by South African dealers today.
  • No obligation.

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